Instruction

Instructions for Sellers:

Registration on the website:

• Go to the homepage of the website.
• Click the «Register» button in the top-right corner.
• Fill in the required fields for registration: name, email, phone number, password, etc.

Creating a seller profile:

• After registration, log in to your personal account using your username and password.
• Go to the «My Store» section or «Profile Settings.»
• Fill in information about your company: name, address, contact number, business description.
• Upload any necessary documents to verify your business, if required (licenses, certificates, etc.).

Adding products:

• In the «My Store» section, select the «Add Product» option.
• Fill in detailed information about the product: name, description, price, category, photos, etc.
• Specify the product’s features (size, materials, color, weight).
• If the product has variations (e.g., different colors or sizes), provide those options.

Managing products:

• In your personal account, you can edit, delete, or add new products.
• Monitor product availability and update stock levels in real time.
• Check customer orders and prepare them for shipping.

Order processing:

• When a customer places an order, you will receive a notification.
• Review the order details and prepare the product for shipping.
• If necessary, contact the customer to clarify details.
• After dispatching the order, update its status in the system.

Payment and payouts:

• Set up the payment method for your store (e.g., bank transfer, electronic payment systems).
• After the purchase is confirmed, the amount will be credited to your account per the website’s terms.

Ratings and reviews:

• After the transaction is complete, buyers can leave reviews about the product and your service.
• Work on improving your service quality to receive positive feedback.

Instructions for Buyers:

Registration on the website:

• Go to the homepage of the website cutmebel.kz.
• Click the «Register» button in the top-right corner.
• Fill out the registration form (name, email, phone number, password).
• Confirm your registration via email or SMS.

Searching for products:

• Use the search bar on the website to find specific products.
• You can filter products by category, price, rating, and other parameters.
• View product cards to see detailed descriptions, prices, and features.

Adding products to the cart:

• When you find a product that suits you, click the «Add to Cart» button.
• Continue shopping or proceed to checkout.

Placing an order:

• Go to your cart to view all added products.
• Check the quantity and details of the products.
• Select a delivery method and payment option.
• Fill in the required fields for delivery: address, contact information.

Payment:

• Choose a convenient payment method (credit card, bank transfer, electronic payment systems).
• Confirm your purchase and make the payment.

Receiving the order:

• After the purchase is confirmed, the seller will prepare the product for shipping.
• You will receive a shipping confirmation and tracking number.

Product review:

• After receiving the product, you can leave a review on the website about the product quality and service.
• Your feedback will help other buyers make informed decisions.